Frequently Asked Questions

We have put together some of our most commonly asked questions.

If you have a question that you don’t see below contact us and we will be happy to help.

Website Design, Redesign and Development:

How much does it cost to build a website?

Every project is different.  Please visit our pricing page for our packages.  If you find that none of the packages apply to what you’re looking for, we’re always happy to help and to customise a quote for you.

Can I update the site myself when it’s finished?
You will be given full access to your site once completed, though we caution our clients that if they’re unfamiliar with web design/development, they should consider our tutorials or maintenance plan (where we will manage your updates, posting, images, etc) to avoid any damage to the site.
Do you maintain our website for us?
We offer monthly maintenance plans, or we will provide updates as needed, at an hourly fee. You should consider how often your site will need to be updated, when deciding which option to choose.
Do you host our website?

We do not offer hosting but we are happy to help you set up hosting, through one of our recommend hosting companies.  We will assist you through the process of purchasing your domain and the migration to your hosting, all are included in our quotes.

Will my website be available on tablets and mobile devices?

Yes, we provide mobile/tablet friendly versions of your site.  Please keep in mind, it will appear different from the desktop view, as margins, images and text need to be adapted to smaller devices.

How much involvement do I have in the website design process?

The client knows their own business and vision for their brand better than anyone, therefore we expect and appreciate as much input, as possible.

Who provides the content / text for the website?

All content and text, is provided by the client.  We do offer copywriting services available, that include clean up and full content writing options.  Please see our pricing for more details.

What if I need help with my site?

We offer monthly maintenance plans, or we will provide updates as needed, at an hourly fee. You should consider how often your site will need to be updated, when deciding which option to choose.

Do you offer SEO services?

We will add basic tags and keywords to your site included in your package

If you would like a comprehensive SEO package, please contact us for details.

Do you work with new and small businesses?

Yes.  Click was built on offering affordable services to new and small businesses.  There is no business idea too small, we’re here to help.

How do we get started?

Send us an email or give us a call.  Look forward to talking to you and helping you bring your brand to the next level.

Do you only create and develop WordPress websites?

Yes.  We’ve chosen WordPress, as we find it the best content management system, which powers more than 42% of the world wide web.

Logo Design and Branding

What is your logo design process?

We will consult with you to gather information about your vision for your business and brand.  We then research your industry, brainstorm and begin sketching/creating concepts.  You will be provided the first round of logo designs and you will then provide to us, revisions.  Once we have final approval, your files are delivered.

What types of logo files will I receive?

Vector formats (illustrator and pdf), as well as high resolution and screen resolution versions in Jpeg and PNG formats.  These files will allow for social media, print & advertising and signage usage.

What other design services do you offer?

We offer many graphic design services, such as Logos, brochures, postcards, infographics and more.  Please continue to explore our site for more information.

How much involvement does the client have in the design process?

The client knows their own business and vision for their brand better than anyone, therefore we expect and appreciate as much input, as possible.

Will I own my logo once it’s designed and delivered?

Yes, you own your logo, once completed. 

*Please note, we reserve the right to advertise/post your logo (and our creative process) for our portfolio and social media, purposes.